Refund policy

Returns & Refunds

Many Annie Always products are made especially for you when you place your order. Because our print-on-demand products are produced specifically for each order, we do not accept returns or exchanges for change of mind, incorrect size, or incorrect color selection.

Please review the product description and size guide carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the incorrect item, please contact us within 30 days of delivery at anniealways.co@gmail.com.

Please include your order number and clear photos showing the issue. Once the issue has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund. You generally will not need to return a damaged or defective print-on-demand item.

Order Changes & Cancellations

Because print-on-demand items may enter production shortly after an order is placed, we cannot guarantee that an order can be changed or canceled after it has been submitted. Please contact us as soon as possible if you notice an error with your order.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Additional costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Digital Products

Digital downloads and other digital products are non-returnable and non-refundable once purchased or delivered, except where required by applicable law. If you experience a technical problem accessing a digital product, please contact us so we can help.

Questions

For questions regarding your order, please contact:

Annie Always
anniealways.co@gmail.com